by Bill Harlan | Feb 19, 2025 | Disaster Plans, Stoics in IT
Picture this. It’s early Monday morning. You’ve driven through a blizzard on Interstate 90, with great care, because you absolutely must be at the office for a video conference with new clients. You’re nervous, but prepared. You turn on...
by Bill Harlan | Jan 23, 2025 | AI, Large Language Models
Eddie Muñoz learned something weird about writing effective questions, or “prompts” for artificial intelligence engines like ChatGPT. If your prompts are polite, AI’s answers might have less bias. They might have fewer mistakes and omissions,...
by Bill Harlan | Sep 12, 2024 | Phishing, Scams
… a sheepish admission and lessons learned A friend recently called a member of the All Net Connect team to sheepishly admit a mistake. (To respect our friend’s privacy, let’s call him “Dick.”) He had received an email, supposedly from...
by Bill Harlan | Aug 6, 2024 | BSoD, CrowdStrike, Network Failures
A line of code should have read “0000291.” Instead, it read “0000000.” That was it. (Sort of.) Within hours, millions of computers worldwide were “borked”*—plunged into Microsoft’s “blue screen of death (BSoD).”...
by Bill Harlan | Apr 19, 2024 | Data Backup
This is the golden rule for safely backing up data: 3-2-1. There’s a story behind the rule. But first, here’s a quick review: Keep three copies of data. Use two different media. Store a third copy off-site. Photographer Peter...
